tell me what you want and i will get it if available
Special Information:
I use my timeshare points to reserve a room for you. I have to phone and see if it is available first and then reserve it in your name ( PLEASE SUPPLY you name if you want to reserve it), Please communicate with me as i have to make the reservation and pay for it to hold it for you. If you just want to ask a question i will not reserve it for you . Thanks for being considerate BOB.
Checkin time is 4:00 PM / Check out time is 11:00 AM.
.Maximum occupancy cannot be exceeded.
Room Assignments: The Front Desk will do their best to accommodate your preference, but all units are based on availability at the time of check in. Resort cannot guarantee specific unit, bed type or location.
Elite benefits are non-transferable.
If you have purchased Airport Shuttle please be aware that transportation service will not be provided to members/guests without a transportation confirmation letter.
Resort Information
Credit Card is needed in order to check in; Restaurants, Bars, Laundry, Spa & Room Service are operated on a CREDIT ONLY basis. This means the outlets do not accept cash; please provide a Credit Card (Visa, Master Card, AMEX) or a cash deposit at the Front Desk.
Service Charge- Please note that the resort assesses a daily fee of $3.50 per unit that will be added to your bill at check-out. This fee is shared between staff members who work behind the scenes with little face-to-face interaction with guests. This program excludes hotel managers and directors. Our members and guests appreciate this convenient way to say thank you to all staff members who contribute to their fantastic vacation experiences.
Amenities:
Elevators available at each building
Spa Services - Desert Spa - (Indoor Jacuzzi, sauna and steam room)
Fitness Center on site at each location, please use the fitness center where you are staying
Pre- Stock Packages -Groceries, flowers, champagne and a variety of amenities for special occasions are available upon request through your member services agent
Transportation -Round trip transportation from the airport can be arranged by calling the
Roll-away beds available (charge may apply)
Cribs available upon request (charge may apply)
Currency Exchange Cashier in lobby at Villa Del Palmar
Car Rental available on site
Tour Agents available on site
Hospitality Suite available on site for early arrivals and late departures
Laundry Service and Laundromat Facilities on site
Medical Services on site
Unit Amenities:
Dishwasher, washer and dryers available in 1 Bedroom units and higher
Electric Current: 110/120 volts at 60 cycles - Same as the United States
Kitchens - units are equipped with dishes, glassware and utensils. Kitchen facilities vary by
unit type. At a minimum, they are equipped with microwaves, sinks, small refrigerators, blenders, toasters, coffee makers and 2 burner electric stoves
Full maid service provided daily - Excludes washing dishes
Air Conditioning - Each suite has individually controlled a/c units
Safety Deposit Box in each unit
Iron, Ironing boards and Hair dryers available in units
Telephones - provided in all rooms. Charges for calls will be made to the room if credit is established
Restaurants:
Sports Bar - 1:00 pm - 12:00 am
Taco Bar - Monday 11:00 am - 4:00 pm, Tuesday through Sunday 11:00 am - 5:00 pm
Bucanero - Snack Bar at Villa Del Arco - 10 am - 10:30 pm
South American Grill at Villa Del Arco - 6pm - 10:30 pm
Bella California - Serving breakfast lunch and dinner
Sushi Bar - 11 am - 6 pm
Room Service - available 24 hours a day
Palmita Market & Deli - 7:00 am to 10:30 pm, Breakfast 7 am - 12 pm
La Casona at Villa La Estancia - Breakfast 7 am - 11 am, Dinner 6 pm - 10:30 pm
(reservations required)
La Parilla at Villa La Estancia - 11 am - 6 pm
Neptune - Seafood at Villa Del Arco - 6 pm - 11 pm, Drinks 5 pm - 12 am (Dress Code - caps, pool or beach attire are not allowed. Dress shorts and dress sandals are acceptable for Gentlemen. Collared shirts are required for Gentlemen.)
Tomatillos- Hours are 6:00pm to 10:30pm, closed on Saturday.
Seating hours are 6:00pm, 6:45pm, 7:30pm, 8:15pm, 9:00pm and 9:45pm
Carbon Grill - Tuesday - Sunday 6:30 pm - 9:30 pm
Tortugas Terrace - 6 pm - 10 pm
El Patron at Villa Del Arco - Breakfast 7 am - 12 pm, Dinner 6 pm - 10:30 pm
Computers / Laptops:
Internet Access/WI-FI available for members at no charge. Exchanges and guest of members charge applies.
Pool & Beach Services:
2 pools & 4 outdoor Jacuzzis - Villa Del Arco - Please refer to pool rules in reference to
children in Jacuzzis
Towels for beach and pool available at Towel Stand 7:00 am to 8:00 pm
Chaise lounge chairs provided at pool and at the beach - Please refer to pool rules about policy regarding lounge chair usage
Poolside wait services available
Entertainment Program / Staff:
Theme nights and activities are available throughout the week
Schedules available through the Activities Center and posted throughout the resort
Water aerobics, Beach Volleyball, Bingo, Paddle Boards, Kayaks, Snorkel equipment, and more are available on site
