4/10 Poor
Chase R.
4 Aug 2023
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
This place has a fabulous view and is beautifully appointed, but unfortunately management is poor and the place was poorly stocked - no soap, shampoo or conditioner, kitchen trash bags or washing machine tablets, and they are missing blankets for beds (no one mentioned at check-in that there's a charge for extra bedding!) The bathroom towels are like sandpaper.
Management doesn't care if you have problems. For example, one day the electricity was shut off for five hours. Another day, the gas ran out for the cooktop. The road to the place is overgrown and the local hotel plays loud music until late at night. Of course some of these issues are not their fault but the real issue is that management is slow to help or outright ignores you when problems arise.
This place could be really nice but due to poor management should be AVOIDED.