4/10 Poor
mimikrum
25 Aug 2024
Liked: Check-in, location
Disliked: Communication, listing accuracy
Misrepresentation
The overall stay was quite disappointing. Although check in was easy, it took several attempted contacts to figure out what time we would be able to check in. When we arrived, we discovered several issues that had not been communicated to me at all. First, the toilet seat and lid were completely broken off and moved around while using the facilities. Next, the air conditioning unit was not powerful enough to keep the unit at a comfortable temperature for sleeping. Finally, the upper level that held the bed was extremely small, you could not fully stand up, and the bed was just a mattress on the ground. The linens and towels had stains on them. There was no safe for valuables and no detergent for the dishwasher or washing machine. I tried to communicate these issues several times after arriving and only heard back after multiple attempts that the toilet could not be fixed because it was expensive and would take a long time. Would not recommend this unit or company to anyone.
mimikrum
Stayed 4 nights in Aug 2024
