6/10 Okay
Phyllis L.
18 Mar 2025
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Brickell Florida Condo
Location- excellentCleanliness- poor. Floors and countes were clean. Mirrors dirty; oven filthy; bathtub and shower grungy. Manuel would not send cleaners to deal with this.Support from property manager- supplied needed dishes , cutlery, bread knife, oven mitts, heaters. Sent handiman to fix broken bathroom door and and replaced part in toilet. All if this was appreciated but suggested neglect of the property.WE were not informed that pool was closed. I contacted manager of the building who told me owners were informed mid December - well in advance of our being able to cancel.Online photo showed couch and chair in the living room. There was only small couch to sit on. Were told to bring in dirty plastic chair from balcony as second place to sit.We did know of construction of new building directly behind us. Please be aware machinery starts at 6:00am and workers are supposed to stop at 5;00pmToo often workers were there until 11:00 pm. Sometimes they left on time and returned in the middle of the night. Developers do not follow the laws and are not held accountable. Construction will continue for at least one more year. This is beyond control of the property manager, but made our stay very uncomfortable .
Phyllis L.
Stayed 46 nights in Jan 2025