Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When we walked into the lobby, it smelled like urine. Your "Director of First Impressions" gave us all sorts of rules to follow. When we got to our room and tried to take showers, another much worse smell came out of the bathroom. Way beyond rotten eggs! Why a condo that has been closed up all winter was not checked was puzzling. Imagine our surprise when we went downstairs the next morning when we discovered that the pool was closed! Really! During spring break! Upon departure we once again followed the rules, spoke to a gentleman near the unattended desk, put the keys where he told us to and fled to NOLA. Imagine my surprise late that afternoon when your "Director of First Impressions" started blowing up my phone wanting to know when we were planning to check out. I am not impressed with anyone except the young man who worked for the other company and your maintenance staff. They repaired several things for us, including the hot water heater which was the source of the rotten egg smell. Next trip I will stay with my daughter and her family or I will stay at the Beau Rivage for free! I was just trying to give the 3 16 year olds a beach vacation. Silly me. Fooled me once! So I am once and done with Sienna!