2/10 Terrible
Michele G.
2 Sept 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Not certain if this house should be with vrbo
When we arrived, the lawn was not mowed. It was very high, like up to our knees. The pool was dirty and filled with debris. The 2nd bedroom is not connected to AC. It was in a room with the washer and dryer and had a fan in it. No bathroom had a vent while taking a shower so the fire alarms were set off when we opened the door from showering. The dishwasher was not working and not connected. PLUS THE CITY SHUT OFF THE WATER DURING OUR STAY BECAUSE THE HOME OWNER DID NOT PAY THE WATER BILL. We tried several times to connect to the home owner without any luck. Then we contacted VRBO and they tried to connect without any luck. Finally the home owner paid the bill and we had running water again. Not certain if this house should ever be listed on VRBO again. The pictures were not the same as what we saw when we arrived. The furniture was white, but was very dirty too. We had to contact the vrbo owner several times to get the code to get into the property. She responded we would receive it in the morning on the day of check in. We had to contact her at least 3 times on what the code was. Very worried when we landed at the airport and still did not receive the code. I would not recommend this property or owner as it made my stress levels elevated because of uncertainty with the vrbo owner. We were extremely worried on where we would go if we did not have running water. This has never happened to us when we have stayed at VRBO's in Florida.
Michele G.
Stayed 5 nights in Aug 2024
