8/10 Good
Mary D.
2 Aug 2024
Liked: Check-in, location
Disliked: Listing accuracy
Cute place in a great location
Place was cute and spacious for our party of 5. Kitchen was well stocked for cooking/eating in. Kitchen, bathroom, bedrooms and floors were generally clean, there was dust on the kitchen cabinets and filters in ac were filthy, but we have high standards as we ran a cleaning company.
Was a bit disappointed to arrive and find it was a third floor walk up as nothing was mentioned in the description. Three of our party have back issues and arthritic knees so stairs are difficult. I probably should have inquired but as most places I'd looked at had it clearly stated in their description, I thought we'd be safe!
I had asked that any scented plug ins be removed before we got there as they make us sick and was assured they would be. They weren't...
Host was supposed to provide towels, soap, paper towels and toilet paper, but there was only one roll of toilet paper per bathroom (2), hand soap was empty in the kitchen and no towels. Host argued with me during our call with VRBO customer service, saying it was impossible to provide toilet paper as it gets stolen and stating she'd stocked hand soap at the beginning of the summer (we did find a spare under a bathroom sink we used).
All in all we had a good trip but having to call (and argue) about what should have been there (even the customer service agent said he could see it stated in the ad for her place) put a damper on the start of our trip!
Mary D.
Stayed 7 nights in Jul 2024
