2/10 Terrible
Janet E.
16 Oct 2024
Liked: Location
Disliked: Cleanliness, check-in
Holden Beach
We have been going to Holden Beach for over 10 years. It is our favorite place. This by far was the worst experience we have had with a rental property. When we arrived the house was not cleaned at all. We had to wait almost 3 hours for the cleaning crew to complete their cleaning. The garbage bags were removed from the garbage cans but the bottom of them were still dirty. The shower curtains in each bathroom had mold on them and the house had not had a deep cleaning done. There was dust on the vents and dirt on the doors and walls. The house is not well maintained as the hardwood floors are swollen and the doors in the closets and out to the porches either couldn't be opened or stuck. Good thing my husband had WD40 as we had to spray the doors to the porch in order to open easier. The toilet in the master bedroom on the 2nd floor wouldn't flush. A maintenance man was sent out and fixed it but later that day it still did not flush all the way so we did not use that bathroom. The toilet paper holder in the bathroom on the 3rd floor was coming out of the wall so we did not put the toilet paper on the holder.
We had no lights on the stairs in the front or back so trying to walk down the stairs was dangerous. A maintenance person did come out 3 days later and replace the front fixture and we then had light in the front but none in the back. The stairs on the porch in the front were very dangerous and uneven. We paid for linens and were only give one towel each.
Janet E.
Stayed 7 nights in Oct 2024
