4/10 Poor
Kaylin N.
8 Apr 2025
Liked: Location
Disliked: Cleanliness, check-in, communication
Prime Location, Poor Execution: A Stay That Needs Serious TLC
The location of this property is stunning, with unbeatable beach access and nearby amenities. However, our stay was overshadowed by significant issues.Communication with the host was poor, causing stress from the start. Questions often went unanswered, and upon arrival, we couldn’t access the house due to an incorrect code. Resolving this required a locksmith and caused delays. Additionally, incorrect WiFi access instructions took days to fix, compounding the frustration.The property had severe maintenance and cleanliness issues. The lower level was unusable due to a sewer backup, leaving standing water and a strong odor. While plumbers were sent, their visits disrupted our plans and left the house unsanitary with dirt tracked inside. The plumbing problems also attracted cockroaches, which we found in the basement and kitchen.The outdoor areas were equally disappointing. The deck was unsafe, with chipped paint, splinters, and rusty nails. The outdoor space was neglected, with trash left by previous guests, which detracted from the experience.Though the location is undeniably excellent, these serious issues need immediate attention. I hope the host takes steps to improve the property for future guests.
Kaylin N.
Stayed 6 nights in Mar 2025