On Thanksgiving, when returning from dinner and turning into the driveway leading to the property, our car was hit by some probably drunk bozo driving way over the speed limit who decided to pass us on the left despite the double solid lines in the road. We were unhurt, but the car was damaged. The next day, Lisa made a list for us of nearby auto body shops (turned out that Geico has a close relationship with one not on that list) and Jonathan drove us first to the Mystic Enterprise car rental office (closed) and then to the Groton office (open) and waited there until it was clear that we would have no trouble with the rental. They continued to offer help as long as we were there and even now when we are home but awaiting a return to the area to get the car when repaired. They went above and beyond what they needed to do, absolutely wonderful owners. I might add that whenever I contacted them in the time between reserving the rental and arriving, they responded within minutes.
As for the rental, it is a nice large efficiency fairly well equipped and quite comfortable. As promised the view out of the window is very nice. We absolutely recommend it for singles or couples. Three notes - First, Amtrak trains pass right by it a lot during the day, but they stop running overnight and we did not find that bothersome at all - and I am quite sensitive to that type of noise. You should not let that stop you from renting. Second, you have to lug your stuff up the stairs, and if that is a problem you should look elsewhere. Third, without giving away the location, it is the last house on a long driveway, so along with a house next to the road there are two others you pass before getting to it.