Overall we had a lovely family vacation at this property.
Pros: The home is tastefully updated, clean and comfortable. The grounds are well kept. The location is a short half mile to the beach, which is walkable, or you can find pay parking easily. There are many restaurants in a short radius along with grocery stores. The screened in porch featuring a new dining table for 6, and sitting area was perfect for rainy summer days, working remotely and buggy nights. There is an added bonus of a pullout sofa that can accommodate 2. We had a small wedding on the dock with our 3 children present, featuring a lovely backdrop of the bay. The neighborhood is quiet with many spectacular homes. The view of the bay is stunning and peaceful with flying fish and bird watching. The kitchen is adequately stocked with cookware, utensils etc. There are plenty of bath towels provided. 2 beach chairs and beach towels. I travel the US and abroad extensively and have stayed at many homes via online services. With that in mind, it is rare that I add cons to my review. In this instance, there are several that are worth mentioning.
The homeowner responded quickly to any questions we had beforehand regarding amenities to the property, which we very much appreciated. However, on check-in day, we did not receive any check-in instructions. I messaged the homeowner via the app twice to no avail. Upon arrival to the property at 7pm, we still didn’t have a way to gain access to the home. We tried contacting VRBO through their automated system to no avail. Fortunately, the neighbor was home and volunteered to contact the owner. To her credit, she promptly called us very apologetic with the access code.
One of the Kayaks provided had a cracked hull, unbeknownst to us, filled with water became unstable and capsized while we were 1/2 mile out on the bay on day one. We notified the homeowner and tried to repair at our expense, as we are avid kayakers and a main reason we rented the property, but we weren’t able to repair, so only one kayak was usable the week we were there. We chalked it up to a good story to tell and let it go. however…
To our surprise and frustration the homeowner filed an insurance claim for full replacement of the well worn kayak, $575. The claim states we damaged the kayak but in actuality was damaged before our stay. We have contacted the insurance company to dispute this claim.