We had good communication with the owners to start. When we arrived, we could not get one of the heaters to work. We communicated with the owners about the issue. Their recommended fix didn’t work, so we just let the issue go. The heater never blew warm air, in Utah, in the winter. We had to swap out batteries from remote to remote because some were dead to even try to get the heater on. The gym was not open, and in the listing, they said they would let guests know about amenities which would not be available. That didn’t happen.
The main issue we had was the owners charged us for smoking in the unit…we don’t smoke. Additionally, they said we left the back door open, which we didn’t. They have reduced the “cleaning” fee in half, but I believe the whole operation is a bit shady.
Great place and location, just be careful that you might get charged for suspicious things after check out.