2/10 Terrible
Amanda S.
9 Apr 2025
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
COCKROACH INFESTED AND DIRTY
Room was dirty and dusty. Floor unfinished and unsafe. Pull out bed was impossible to sleep on because mattress was so terrible it wasn’t even flat and as thin as possible. Sheets and blankets weren’t cleaned. The curtains filthy and had horrible smell. light sockets didn’t work. Appliances rusty and everything outdated. This is a reality company who owns this unit and should be ashamed of themselves for not updating. Worst part of all was the cockroach infestation. We had to bring everything home in garbage bags and take costly measures to make sure we didn’t bring them to our own residence after this stay. Unfortunately we some how got them in our home and cost me several thousand dollars to fix this issue and hire an exterminator, had to take everything to dry cleaners and throw out all electronics. I’m so disappointed in this company. Reached out to VRBO and they did not do much to help and I reached out to this company several several times about what I had going on and they also did NOTHING!! Left me with no choice but to let others to be aware of renting form this company. I do believe that there are several other units in this place that are amazing And clean and up-to-date. It’s particular realty company who owns units you should be aware of. We had a great time at the Camelot resort itself. Just the room was bad and disgusting It was definitely this company who has rented this unit out that was at fault.
Amanda S.
Stayed 8 nights in Mar 2025