Although the villa itself and the pool were lovely, we did have numerous issues with the housekeeping/maintenance elements.
There were 9 light bulbs I the villa which did not work.
On the day we arrived, very tired, we decided to eat in so had bought food locally. However, when we came to cook we found that the 2 gas igniters has no fuel in them and there were no matches - so cold supper!
The air/con unit in the lounge had a faulty flap so that cold air could not get out and was obviously wasting power.
The bedding supplied was totally inadequate. For example, the master suite bed (superking) had only 2 empty single duvet covers on it and there was no supplementary bedding i.e. coverlet or blankets. As there were only 2 of us, we were able to raid the other bedroom but still had to use the lounge throws, as the only other covering available.
On the fourth night the air/con unit in the bedroom stopped working. Suspecting the cause, my husband removed the cover to find the filter completely blocked. He cleaned and replaced it but I suspect the other units are in a similar condition.
The hoover, although obviously quite new,did not work, again a blocked filter.
Although Martin had obviously spent a lot of money on poolside pots and plants, the watering system had been severed, so that over half of the plants were dying or dead, which was a real shame.
The was a broken parasol, base and broken sunbed littering the patio. The removable sun-bed covers should have been laundered but were soiled.
The DVD player did not work, but to their credit, Mojacar Estates had an engineer there within a couple of hours and it was remedied. (wires incorrectly connected!?)
Individually, these may seem like minor inconveniences, but together they could influence whether the villa was rebooked or indeed recommended.
I have already e-mailed Martin with my comments as he also requested a review, and left Mojacar Estates a list of 'Discrepences'
as requested.
Regards
Maggie Blake