2/10 Terrible
Helen W.
25 May 2024
Liked: Location
Disliked: Cleanliness, communication, listing accuracy
Grubby and tired
What an awful property! While check in and communication was simple enough, this property is absolutely filthy with many broken pieces of furniture which are pure health a safety issue.
Where to start
- a patio chair in the garden was being “held up” by a bucket as the two back legs were missing. My 76 year old mum sat on it and nearly fell off
- the arm of the patio chair on the upstairs terrace had also cracked and that was unsafe
- the fridge door in the kitchen was rusty and moldy
- the fan in the bedroom had brown grime all over it
- none of the doors around the handles look like they’ve ever been cleaned. The dirt looked like it was baked in, but with a simple bit of elbow grease, it came off - just shows the cleaners had never attempted to clean it.
- the dining chairs had layers of dust in them, again looked like they’d never been touched
- the two sunbeds in the garden were cracked on the main supports - not sure how long they will last.
- the ceiling fan was broken and the outside terrace light didn’t work
I messaged the host and she did arrange for new patio chairs, the fridge and fan to be removed, the fan and terrace light to be fixed to be fair, but there seems to be no inspection of the property before you go in, so these issues should never have arisen in the first place.
I did message about the cleanliness of the place but this wasn’t acknowledged. In my opinion, the host should inspect the cleaners work before the property gets handed over.
Helen W.
Stayed 7 nights in May 2024
