There was absolutely nothing wrong with this property, or property manager - as a matter of fact, we needed one more night added on at the last minute for a late night flight, and the property manager accommodated our needs immediately ! Unfortunately, the flight was cancelled and my daughter was stranded at LAX for almost 48 hours, so didn't join us until Saturday morning. I didn't receive my checking out notification "rules" until after we had checked out, so I quickly asked if I could go back to take care of the things we didn't do, but I was heading in the same direction so just stopped by (plus forgot the kitty litter box too). Housekeeping let me retrieve the litter box, and let me know she would put the dishes away etc... which was wonderful, because I felt bad I didn't receive the check out rules before leaving. Unfortunately I also forgot my brand new charger plugged into the wall of one of the rooms, and am waiting for a response - other than that, it was quite lovely and we would highly recommend this VRBO !! Thank you Steve !!