2/10 Terrible
Louisa H.
4 Sept 2024
Disliked: Cleanliness, check-in, communication, listing accuracy
unsafe - property not as advertised
water at the property was not safe for drinking or cooking - but we were not told this until we had been there for 12+ hours drinking it - even though we shared our plans with owner and local host-they knew we were bringing in all our own food and children - house is remote& it took 2+ hour return trip on a sunday to carry in water. our child had vomiting& diarrhoea for days.
air conditioning didnt work in children's bedroom at all. our bedroom aircon broke half way through the trip and was not repaired (it was august 35-40 degrees).
something wrong with electrics- we were shocked each time we used the kitchen and sometimes the shower- not safe for children obviously!
outdoor shower didnt work- owner sent my husband on a goose chase to try and 'fix' it before admitting it didnt work- if we used it we risked running out the water tank for bathing / toilet water in the house. Outdoor sink for the outdoor kitchen didnt work either.
keys didnt work but owner didn't tell us this - had someone meet us a the to house to give us the keys and later we spent ages trying to make them work before contacting owner and he admitted locks were broken and we couldnt lock the house (which renders our travel insurance invalid if we were robbed). said there was a safe for valuables but we needed to check the batteries before using- nearest shop 2 hours away if we need to replace them!
local host never replied to messages after we checked in. owner seems very dishonest!
Louisa H.
Stayed 9 nights in Aug 2024