2/10 Terrible
Sharon M.
23 Oct 2024
Liked: Check-in, communication, location
Never Again
We stayed at this condo about 10-12 years ago and really liked it, so booked it again this year. Upon arrival, was a little disappointed to see not much updating had been done and areas of condo were somewhat neglected. Our first night there, we witnessed a pretty good size mouse crawl into the vent on bottom of fireplace in living room. We later found mouse waste in one of the beds.
We contacted property manager the next morning and she agreed to move us to a different condo. Second condo was nice and cheaper, but property manager would not refund us the difference. Will never rent through Tressia Mooney/Northern Lights Vacations/Bellaire Rentals. They never offered us anything for our inconvenience of having to repack and move to a different condo.
Sharon M.
Stayed 4 nights in Oct 2024