As alumni and season ticket holders, we travel to Norman quite often. We knew the location very well. That being said, if you don't know the area, you need to realize this is a college town and this property is in the midst of a lot of activity.
The property is nicely decorated and in a central location where you can walk the city. Kristiana was VERY responsive when we had some issues. The issues were significant enough that we had to leave the property for several hours while the plumbers were there.
1. There was an ant problem. Kristiana brought us some spray and called the exterminator. They did come out the same day, but we were left with a lot of dead ants/bugs around the property.
2. The main plumbing line completely backed-up - the shower stopped draining at the same time the toilet stopped working. Again, Kristiana was able to get a plumber out that same day. We did have to leave for several hours while they worked.
We realize parents' weekend at OU brings higher prices, but also do not expect the inconvenience caused by the above encounters.