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6/10 Okay
Cheryl A.
4 Dec 2024
Beautiful property, not so great unit.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The Hale Hui Kai is a special place and I am sorry that this unit has some issues. All of my belongs that were in drawers now have a very musty smell and after 2 washings I cannot get it out. I have to be honest in saying I can't stand that smell. I think there is a humidity issue in that unit. The air conditioning units in the primary bedroom and kitchen are placed so that the cold air blows on you when you're trying to read in bed and eating at the table. The refrigerator had a leak and I called the second or third day, of my two week stay, to let someone know about it. Water would puddle on the top shelf and the drawer under that shelf so nothing could be stored in it. I had to mop it up 3 or 4 times, the last time I mopped up 2 measuring cups of water. The drawer can't be removed because the swing is on the wrong side of the refrigerator and the door can't be opened to clear the drawer. My daughter and her family were in one of the other units and there was no smell in their unit. Also, one of the lovely things about the ground floor units are the back patio areas. All of the units except this one have "trunks" for storage of chairs, sand toys etc. I had to clean up the patio and organize all of the stuff that was put there so it wouldn't look so messy and take up the space it did. There are some things that need to be tossed. I feel like this unit is a little bit tired and needs some improvements, not a lot but important ones. I'm sorry I can't give a 5 star review here because I do love this facility. I believe these are things that can be taken care of. I would recommend staying here but not in this unit, 108.
