4/10 Poor
Clarisa A.
28 Aug 2024
Liked: Check-in, location
Disliked: Communication
Micro Wedding
Our overall stay went well. I do feel like the property could have been more thoroughly cleaned. I primarily am giving this a lower rating because I felt like the communication with the property manager was poor. I had no idea that this was a micro wedding venue with its own site and booking process. Therefore, I found it on VRBO and booked it with approval for our small wedding. After booking and scheduling a tour, I felt like we were treated as less than by the property manager due to booking a “standard stay” through VRBO and not through them directly. I considered canceling the VRBO booking and going directly through them for an additional charge however, after the way we were talked to and treated during the tour, I preferred to take on the task of set up and break down with no extras. Money wasn’t a barrier for us but I wasn’t comfortable paying more after being treated the way we were. I requested an additional tour and was told there was a limit of one to limit travel… for them (I can’t imagine that’s normal for a wedding venue). Final fee of additional guests wasn’t added until days before the wedding and wasn’t communicated to me as to when I’d see that fee so I felt like it was dumped on us days before our wedding. They were kind enough to let us check in early but after everything else, my perception hadn’t changed much. Very rude and unprofessional in my opinion. Had I had more time to plan my wedding, I probably would have picked an alternate location.
Clarisa A.
Stayed 2 nights in Aug 2024
