8/10 Good
Michael H.
18 Apr 2024
Liked: Cleanliness, communication, location, listing accuracy
Repeat Stay - Great location!
Overall, the unit meets our family's needs pretty well. The location is great, the ski valet is very helpful, and the view of the plaza is a nice bonus.
The unit was a bit hot, despite getting into the teens one night. I don't know if it's just heat from the hallway and units below, but lowering the thermostat to its lowest setting and later turning it off weren't sufficient. Finally, on the last night, I left the outside balcony door open for awhile and that worked. But the combination of the heat and foam mattress made for poor sleep most nights.
Also, check-in was a bit annoying. We were early and asked for an early check-in. The property management company (All Seasons) referred us to the owner, who politely indicated an early check-in could not be accommodated due to the cleaners. So we ran some errands and then waited in the lobby for an hour or so. Promptly at check-in time, we went back to the desk and got our key. It was clear that the management company had no idea when the cleaners finished, and I suspect we could have been in the room a lot sooner. This is a minor gripe and more of a complaint about All Seasons. Surely they have the ability to track when the room is actually ready, like any other resort...
Michael H.
Stayed 3 nights in Apr 2024
