6/10 Okay
Giuliano B.
18 Oct 2024
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Average stay at this property
My wife and I stayed here for 11 nights, first we noticed that there were chocolates and snacks for us with Hawaiian music playing for our arrival. We noticed that the bedroom was the only room that had air conditioning, we were under the impression it was central air conditioning due to the listing having it listed as central air conditioning. I contacted the management company for the property, advised them of the air conditioner being in the bedroom only, and the listing stated central air conditioning, they immediately replied back, and gave my wife and I a partial refund for the “loss of amenity”. This was a very good experience as far as how that was handled. At first glance everything looked fairly clean, I was asked to rate them on the cleaning and rated a 4/5, as my wife and I grabbed plates and started to use utensils we noticed that every other dish and or utensils were filthy. I contacted the company again just to let them know and again, they were extremely responsive. During the whole stay it was an average experience, the beach chairs and umbrella were awesome to have, the lanai was amazing for the views and sitting outside listening and watching waves as well as people fishing and surfing! The bed was uncomfortable as it leans to the left as you lay on your back, not unbearable, but still uncomfortable and takes a few nights to get used to. The living room is always hot, and the whole stay was average.
Giuliano B.
Stayed 11 nights in Oct 2024