10/10 Excellent
Brennan B., Phoenix, AZ
10 Dec 2022
Liked: Cleanliness, check-in, communication, location, listing accuracy
STAY HERE IF YOU LIKE TO BE TREATED LIKE ROYALTY!!!
Let me start by saying my fiancé and I are in the hospitality business and we were extremely impressed by attentive and welcoming staff, the grounds, the location, the hotel, the pool the food and the service. We needed a place to really relax and unplug from the stress of everyday life. Marcela was paradise for us! Betty greeted us upon arrival and checked us in with ease. Shortly after we got to our room someone brought us a complimentary appetizer and a fruity drink which was really refreshing after a long journey.
We stayed in the Hortencia Villa – 4A. It’s a two bedroom, two bath with amazing views of the bay from the balcony off of the bedroom, living room and dining room. The villa came fully equipped with everything you would need to prepare a gourmet meal however PV is a foodie paradise so we didn’t utilize the kitchen too much. They even provide complimentary coffee, creamer, sugar, ice and purified water in your kitchen. And towels….so many fresh towels! There was also a washer and dryer with laundry detergent and softener which came in handy. The bed was so comfortable with blackout curtains so you can sleep in past sunrise. We considered staying in the Romantic Zone but opted for Marcela because we were concerned about the noise if we stayed right in town. It is nice a quiet at night being located right above the busy city.
The landscaping and vegetation are lush. The pool area has really comfortable loungers, towels, and bar service. There’s always an area around the patio will full sun if you want to go home with a nice tan.
The property is pristine! The location is perfect as Marcela is in the Amapas which is right above the Romantic Zone. We walked down to Los Muertos beach each day. It’s an uphill trek back so sometimes we would hail a taxi for 80 pesos (which converts to about $4 US).
The staff here is amazing! Everyone greets you with a smile. The manager, Ernesto was so knowledgeable and kind. He took us on a tour of the property and showed us the man made Cave Suite. The cave is built into the side of a hilltop with amazing views of the bay of Banderas and the city. It is so spacious and even has a private outdoor hot tub. It would perfect for a honeymoon or romantic getaway.
We downloaded the Whatsapp as this is their mode of communication. Any time we needed anything we’d just send a Whatsapp text and they would answer us immediately. We are already planning our next visit to Marcela. Our home away from home!
Brennan B.
Stayed 7 nights in Nov 2022