The cons:TERRIBLE communication from the host. We got our access instructions, including the code for the lockbox, approximately 15 minutes after 4 PM, the time we were told we could access the property.A maintenance person showed up on our checkout day, so I'm not sure what he fixed but the issues I noticed were: The kitchen sink constantly dripped and had no hot water. The bathroom door does not close unless it is locked. The front door is very difficult to lock. The Wi-Fi was spotty at best. Nearly impossible to access cell service or Wi-Fi for nearly the entire stay. The television satellite or cable were also nonfunctional. We had to go outside and up to the ground level to do anything requiring connectivity. The router looks about 10 years old.There are soft spots in the floor near the bathroom and there were hairs in the shower when we arrived.The pros: Very spacious, and to our delight, we found that the washer also dries clothes, which has been very unusual in our trip around England. Location is amazing! It's about a block from the Roman Baths, and surrounded by cute little shops. Very easy to pop in and out of the property between excursions.. Noise between rooms in the apartment is minimal; however, the windows let in every sound from the exterior. The bells of the Abbey rang for nearly an hour and a half on our first night, apparently because of bell ringing students? We were woken up every morning by the sounds of pigeons and seagulls.