the host did not provide detailed directions. i had to call twice to find my way to the RV. i left, dropped a pin using gps, and still couldn't find the RV in the dark. before i left, i asked about directions based on prior reviews. the host provided a map that didn’t help.
the keypad on the RV did not work as implied, so i called the host, who called the property manager. he gave me a key.
it was literally 95 degrees when i got inside. i messaged the host before i left based upon previous reviews; she assured me a/c was simple... i couldn't figure it out. i feel it’s a nice gesture to turn on a/c for guests; it’s flat out rude to leave it off in the middle of an asphalt and concrete RV park with zero shade.
the fridge smells funky. begins to freeze over in the 95 degree RV. the host answered my third call, re: how to work the a/c.
TV wouldn’t connect to wifi and neither would my computer. i messaged the client i was supposed to practice with Saturday morning, and went to sleep. (time is money. rescheduling a client bc wifi doesn’t work as implied cost me money.)
i woke up 5am Saturday morning, packed, began taking things to the car. pulled the RV door closed, which locked me out with everything, including my phone inside. walked around for a while, eventually found a neighbor who shared her phone.
the host responsed, “I’ve texted the property manager; whom has a spare key. However, In order to lock the door it has to be done with the key you were supplied. If the key is inside; how were you able to lock the door, to lock yourself out?" she TEXTED the property manager while i was locked outside at 530am? awesome.
walked around for another hour waiting for the property manager. neighbors two doors down had the property manager’s info. they CALLED, had an actual conversation, he arrived about five minutes later to let me in. to be clear, the property manager came bc my neighbors called. the host’s TEXTS didn’t help.
had the keypad worked, as implied, i wouldn't have been locked out. interesting (scary?) to think the owner and host doesn't know how the locks actually work. had the wifi worked, i wouldn’t have packed my car to go home Sat morning.
i left a day early. the host effectively blamed me for getting locked out and having a crappy experience — provided a numbered list of why my experience had nothing to do with their LACK of experience and hospitality.