6/10 Okay
Leslie S.
11 Nov 2022
Liked: Location
Frustrating
We were very much looking forward to our stay at the Sea Isle. This community is so sweet and very well maintained. Check in is 20 plus minutes away from the property. I HIGHLY recommend they add a digital code key for the property! This was very inconvienent. We arrived to the area early, and were not allowed to check in early, even though we offered to pay a fee. We were told that they house wasn't ready at 2pm for a 4pm check in.
Thinking that they house was still being cleaned, we anticipated a sparkling and great smelling home. The house has an awful odor of mold and mustiness. It was clear that no one had been in the house recently. The floors were not swept and as I stated, it had a very old/musty/closed up odor.
The next day, were were eating breakfast and some family members were showering. We noticed a water bubble in the sheet rock. Then all of a sudden, water started dripping from the ceiling/cabinet area of the kitchen. We couldn't figure out where the water was coming from. It wasn't pouring, but was steady drip for a while.
We called maintenance, and the man who showed up was pretty clueless. He didn't fix anything and just said if it starts leaking again, let us know. Well, ok....
Check out is at 10am... so, if you're more than 4-5 people staying in a home that you've brought food, clothes, etc... it takes a bit to clean everything up. We all got up and worked hard to be out of the house prior to 10am and then hustled to turn in the keys to the office. Only once I arrived to the office, it was closed and we just had a key drop off.
Kitchen chairs were broken, outside furniture is not nicely arrange upon our arrival, there was a stain on the living room couch, the upstairs "game room" couch isn't even a seat. No one older than a child could sit there. The doorways are extremely narrow... especially in the bunk room.
Our family enjoyed each other and our time, but would have had a much better experience if the house was nicely kept, updated, aired out, free of leaks and broken/stained furniture.
My hope is that this honest review will be seen by the owners so that they can understand that the management company is not caring for the home, and it is desperate need of repair.
Leslie S.
Stayed 2 nights in Oct 2022