The owners and managers are very kind and prompt with communication. The expectations are to clean the place upon checkout. The floors were filtht wgen we got there. The only cleaning supplies were dish soap, hand soap, rags , broom, vaccume. No mops. I bought cleaners when in Durango and hand mopped the bathroom and kitcken floor with a rag. The property and lake are absolutely gorgeous. The check i. And out times are not ideal. Checknout was by 10 am. When you have to pack load and clean a cabin and dump trash before leaving, the checkout time should be much later. I worry about how sanitary it is to rely on previous tennant to clean before the next tennant comes.