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6/10 Okay
Kim S.
29 July 2024
A Dissappointment
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It was a lot of money to spend for what we got. The unit was filthy - clearly not cleaned as we found clothes and teeth straighteners under beds and dressers and there was a dirty odor. Toilet was not working and it was very difficult to find someone to fix it. Orkin locked us out of the unit and we couldn't find anyone to let us back in until we saw a security guy who opened it and had a major attitude with us like it was our fault.The views were wonderful and proximatey to beach and pool couldn't be beat, but it would have been nice to have some beach chairs and umbrella available for the price I paid.I would return to Pinnacle Point but would never recommend this unit. I expected some kind of refund for the state of the unit, but never even heard a word from them.