6/10 Okay
Nancy H.
26 Apr 2024
Liked: Check-in, communication, location
Meh - won't stay again
First the pros: Justin was super responsive to communications and the location is amazing. Right on the waterway, with restaurants and a grocery store within walking distance. Front desk were super friendly and helpful. Pool was great and had plenty of chairs available. Patio is large and a nice option to have rather than being in the room. Hotel is undergoing some upgrades/renovations, but nothing that interfered with our stay.
Now the cons: the burnt out bulb in the kitchen that was mentioned in a February 2024 review, was still burnt out when we visited in April 2024. A single bulb sounds like no big issue, but when there's only 2 bulbs in the kitchen and half don't work... well.... Dining furniture is in need of some repair. There was no extra bedding in the closet where the welcome letter indicated there would be some. The safe doesn't work - the batteries are corroded inside the compartment. The USB ports in the lamp don't work, so bring a USB cube for the outlets.
So - overall - we loved the location. The room was fine for a single night's stay when you're dining out, but I would have been very disappointed if we stayed here for multiple nights. I sent Justin a message to let him know about the maintenance issues that need to be addressed in this unit. Hopefully they get fixed for future guests. As for us, we will not be future guests.
Nancy H.
Stayed 1 night in Apr 2024