This review was submitted before 2018 and has not been verified.
10/10 Excellent
31 July 2015
Perfect Cabin For A Perfect Vacation
I don't have enough adjectives to describe this cabin. Great location. Easy access. Beautifully decorated. Comfortable beds. More than fully stocked kitchen. We had 13 in our group. Ages 71 yrs- 6 months. Everyone loved this cabin. My granddaughters said it should be named "The Gatlinburg Palace". We have vacationed in Gatlinburg for the past 13 summers. This was our best one yet. Wished I had discovered this cabin early on. Customer service from Twin Cedars Cabins was amazing. The heating element was out in our cook stove. I called office at 8:00am &within 2 hours & after 2 trips Jeremy, William1 & William 2 had a new range installed. Amazing... Last year the cabin we rented had a broken dishwasher when we arrived. We reported it to management (not TwinCedars or Jackson Homes) & they did not repair or replace it while we were there for a week. The Twin Cedars guys acted like they were HAPPY to replace the stove..You can't beat that kind of service..In summation, you can have a perfect vacation at The Queen of Gatlinburg!