4/10 Poor
Jason S.
12 Nov 2024
Liked: Check-in, location
Disliked: Cleanliness, communication
I hate leaving negative reviews, but...
We arrive to a good-looking cabin in a beautiful location. The check-in instructions were clear and delivered rapidly. It was easy to get inside. We did enjoy sitting on the porch and watching the wildlife.
Unfortunately, the problems started soon after. We discovered old, rotting bacon in the microwave. We tried to use the satellite TV service. It did not work, saying all channels were unavailable. We then decided to try the jetted tub. Started putting water in and realized it was not draining. Pulled the drain out and cleaned out two large clumps of someone's hair. That got it to drain, so I cleaned it and tried filling it again. On top of the water coming in, it also had lots of black floating material which appeared to be mold. Skipped the tub. Played a round of yahtzee and called it a night. We slept in and, when we woke in the late morning on my wife's birthday, we went to town to try to get her a cake. Upon our return, we discovered two roaches on the kitchen floor. It's pretty clear that cleaning is not a priority here.
At this point, we'd had enough and decided to pack up and leave. It was 1pm, a couple hours after the 11am check-out time, when we messaged the host to tell him we were leaving and why. I expected some sort of reasonable response and maybe a partial refund offer since we were only 2 hours past check-out, but only got a "I'll inspect the cabin. Sorry for the inconvenience" and "I'll let the cleaners know." First bad VRBO experience. One ruined b-day.
Jason S.
Stayed 2 nights in Nov 2024
