8/10 Good
Rachael S.
2 July 2024
Liked: Location, listing accuracy
Daytona Beach Horizons stay
The property pictures reflect the unit. It was a nice property with plenty of space. The check in process was a little more difficult than I expected. We were able to check in a little early. The property manager thought we weren’t checking in until the next day when clearly our booking was for that day and had been scheduled for months. The air conditioning unit was not working upon arrival and it was about 85 degrees in the unit. The AC repair person was not scheduled to come until the next day. The property manager offered to refund that night but has never responded to messages since. They discovered pigeons living in the AC unit which could have been the problem. This also resulted in the balcony being covered in pigeon poop. The property manager was present when the AC was being repaired and took out a broom but it didn’t help the poop mess. The key to the pool and beach access worked but you had to jiggle it and work it and sometimes it would unlock and other times it wouldn’t. There is construction going on which like noted but it is loud most of the daytime hours. Overall the stay was good and we would probably stay again after the construction is completed with another property manager.
Rachael S.
Stayed 7 nights in Jun 2024
