4/10 Poor
Nataly B.
22 July 2024
Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
Rent if you like stress and don't need to sleep well
Positives:
• Well-equipped kitchen with everything needed for cooking.
• Convenient amenities including an ice maker.
• On-site parking.
• Quiet neighborhood.
• Close to the beach (within 3 blocks).
• Excellent shower pressure and temperature.
• Great isolation from neighboring rentals.
Negatives:
• Property managers sent an agreement to sign that violates VRBO policies, requiring all agreements to be signed through VRBO. Signing it could override VRBO's ability to assist with issues.
• Requirement to report any issues within 60 minutes of arrival was inconvenient.
• Broken back door lock necessitated using a wooden plank. Upon notifying property management, the response was “it is the safest way”.
• Ants in the kitchen upon arrival. Property management dropped off buy spray and expected me to exterminate ants myself as well as suggested not to have food in the kitchen.
• Beds were uncomfortable with poor-quality mattresses, making sleep difficult for all family members. One of them couldn't even support the weight of a 100-pound teenager. Throughout our vacation, we had to rotate sleeping arrangements, which was challenging.
In summary, while I would consider returning to the area, I would not stay at this vacation rental again due to stressful dealings with the property management and the critical issue of inadequate sleep for my family throughout our stay.
Nataly B.
Stayed 4 nights in Jul 2024
