2/10 Terrible
Michelle B.
23 Dec 2024
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Adequate but not great; there are better choices in the area
Property was clean and in a safe location close to Disney, but if you’re looking for hospitality and something more luxurious, this isn’t your place. We didn’t receive communication on how to access the property until after I sent two messages to the property owner. Communication was received well after check in time. Our flight was an 8pm flight and I didn’t get the instructions until after we landed at 10pm. We woke up the next morning to find that our car wasn’t there. Turns out, it was towed overnight for blocking the side walk. This wasn’t made very clear to us other than a line in the email and a couple of obscure signage’s. As a host, you’re very well aware that this management company is very strict and that should have more attention called to it in your emails and signs inside the home. We aren’t the first ones to have this happen and we won’t be the last. Driveways are short and we rented a tahoe. We had to park extremely close to the structure (quite literally inches from the windows) in order to fit. The tow truck cruises the neighborhood looking for this!!! This is common, don’t ignore the warnings, you will get towed. We didn’t have enough towels for people. The towels were tiny and the blankets were thin with no extras. Not enough seating down stairs for our group to be together. There were several maintenance type issues needed resolved. Overall, it was adequate, clean and hot showers, but lacked enough supplies for our group. I can’t recommend.
Michelle B.
Stayed 5 nights in Dec 2024
