Our "host" was communicative up until my money was sent, otherwise he was a no-show. I asked for the doorlock code & wifi passwords the day before our trip, I was told that "for security reasons" he would not give me the information but he would send me an email the next day. Translation: We don't trust you to not check in before the appointed time. So now we had to blast off on our trip not knowing how to get in. That was strike 1.
The promised email never showed up. That was strike 2. How did we get in? It was a stroke of pure luck. We landed in Charlevoix at 3:58 PM on Tuesday, August 2nd and rather than borrowing the airport crew car as we had planned, in a serendipitous turn of events, our friend, a Charlevoix resident, came out to the airport and gave us a ride to the property (stroke of luck #1). During the short ride from the airport I checked my email and finding none, frantically texted our "host" Austen Lobenherz, seeking information. As we pulled into an adjacent parking lot we encountered Austen's father, Rick (stroke of luck #2). Our friend immediately recognized Rick, Charlevoix being a small town and both folks being realtors. Rick was able to get us in, but not using a code, it didn't work. We got in because the door was unlocked, so much for "security!" Speaking of security, the doorlock proved to be problematic and was keyed, not coded. It is locked/unlocked only with great difficulty, and on several occasions we left the property unlocked because of the fear of not being able to get back in, video of doorlock disfunction available upon request. We never did find the wifi password, one smoke detector was missing and the other was properly mounted but the battery door was swung open, and if I am not mistaken that prevents a smoke detector from working. Photos of smoke detector(s) available upon request.
So in summary, I have given this property/"host" combination an "F." This is mostly a management issue given, from check-in day on, one phone call placed to the host was not picked up and his voicemailbox was annunciated as being full, a promised email was never received by myself, and my text to the host to correct deficiencies and come through with needed pieces of information was not responded to. There were a couple of safety and security matters as well, as outlined above.