8/10 Good
Kelly L.
16 Jan 2025
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Family Snow Trip 2025
We took our grown children and grandsons for a 5 night stay at Lazy Bear. The house was beautiful and perfect, plenty of room for everyone to have their own space . Great location to snow park and Boreal. However we did have a few issues that needed attention luckily my husband could make all the repairs . We had a difficult time coresponding with Bethany from Tahoe rentals. The hot water faucet was broken in the master suite, the air hockey table was broken and duct taped together. The hot tub had three jets floating around in it. We never received the towels for the hot tub which was fine . The shower in the other master suite wouldn’t drain.I would hope the rental company would walk through the house prior to guests checking in or when they arrive. There were a few other minor issues but my husband did fix everything so we had a wonderful stay. We loved being able to cook and bbq and all be together in this beautiful home . We did contact Bethany but took 3 days for her to reply. Also none of our issues were considered an emergency by their house book. I did contact them again after we were home but they was not any real resolution. If you stay and have any issues I suggest you contact Heather as she is most helpful and professional. All in all we did love this house very much and would recommend it to families to all be together and enjoy a vacation as we all did .
Kelly L.
Stayed 5 nights in Dec 2024