2/10 Terrible
Brenna S.
16 May 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
This company is bankrupt, property not as advertised - fraudulent scam
We booked our stay here initially through vrbo and this property is managed through The Farm, LLC. This was booked as a Bourbon Trail vacation for my parents 60th birthday & 40th wedding anniversary .The sole reason we booked this property with The Farm, LLC was for their promised exclusive tours days with transportation and luxury accommodations.
We booked and paid for two full tour days and they never follow through on that.They took our money and left us high and dry. the property is in disrepair and wasn’t clean and ready for renters. It’s was a nightmare vacation. They stopped communicating with us and left us to scramble. Many amenities are in disrepair, including the following: The fridge bottom drawer was broken and wouldn't pull out. The dishwasher was broken and wouldn’t close with the bottom rack in it. We hand washed dishes most of the stay because of that and had to go buy a sponge to do so due to lack of any dish cloths. The large cutting board was stuck to a sticky mouse trap in the pantry. There were bugs above the stove, the ice maker in the basement did not function, the sound system and projector did not work. The furniture certainly does not match the photos. The entire back patio was dirty and covered in damage from a beetle infestation. Barely any towels and there was mold growing in the ceiling. Pool was not heated and water in hot tub was over due for a change by several months. stains all over the carpet plus so many more issues. DO NOT BOOK!
Brenna S.
Stayed 5 nights in May 2024