2/10 Terrible
Debra T.
16 Feb 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
We had high hopes
Communication with the host was OK but they forgot to mention to us a month prior that work would be performed starting at 7am! One review said “the area is sketchy” but this place is IN THE GHETTO. It was dark at the gate so there needs to be a light so you could see the code for the lock. It smelled musty, the shower curtain was disgusting, the mini splits are only cold, & you had to set it to dehumidify so it got to 60 degrees & then it wouldn’t shut off! The bdrm fan ONLY runs on high. Fortunately, we found a heater to offset the meat locker temps. If you stay here, bring your own pillows & bed sheets as these didn’t look or smell clean. The floor was swept but not mopped so our socks were gross. We bought cleaning supplies to wash dishes as the sponge on the sink was nasty. We asked for a small compensation for the interruption at 7AM for being woken up at the crack of dawn by truck engines & hammering. The host acknowledged the issues but refused to do ANYTHING not even an apology! They said they texted us via VRBO chat at 8am, however, that ONE text is missing. The host did tell us later that construction was to start at 11 but they proceeded anyway at 7am. It comes down to “they didn’t want to lose by us cancelling”. VRBO pointed out the hosts knew this was happening but did nothing to stop construction, were uncooperative & wouldn’t consider even a small refund for our bad experience. If you decide to stay, you can’t complain that you weren’t forewarned.
Debra T.
Stayed 2 nights in Feb 2025
