4/10 Poor
Susan G.
24 Aug 2024
Liked: Cleanliness, check-in, communication, location
Condo is beautiful…a few issues with stay
The condo was great for our family vacation. It was beautifully decorated, clean, the views amazing and the 3Bed/3BR setup was perfect for everyone to have their own space (the family thoroughly enjoyed that part).
There was no disclosure about charging for early checkin or late checkout so we requested both and it was accommodated. There were a few issues. The main area/primary bedroom’s AC was not working. It was not fixed until the next to last day of our stay. A portable AC was provided on the 2nd day and placed in the primary bedroom but it was extremely loud and disrupted sleep. We weren’t able to watch cable tv for a day and half until the property mgr came up to fix it. He indicated there were 2 issues- the cable box was unplugged and mislabeled as Nintendo. We gave suggestions to the host to help future guests- provide a detailed list of things already in the condo, provide a list of things the guest is responsible for, instructions on how to use the TVs and anything quirky about the condo (the hot water in the kitchen faucet). Some items were listed online with Vrbo but other things were not such as the beach umbrella, iron/ironing board, laundry basket, cooler, etc and it would have been helpful to list those items the guest would be responsible for, such as toilet paper, Kleenex, paper towels, etc. We also suggested an ice machine for somewhere on the property for guests. We ended up having a great vacation even with the issues on the first few days.
Susan G.
Stayed 6 nights in Aug 2024