I’ve stayed in Mid-town and downtown VRBO properties many times and loved every experience beginning to end.
This property had some updates—marble countertops and a nice TV. But the bathtub was exposed, baseboards, molding, doors, and windows were in need of refurbishment.
Worst of all the linens were either the owners’ own castoffs or from a thrift store.
I messaged the owner a few days ahead of our trip to ask about check-in. I was informed I was scheduled to receive it at 4pm on check-in day. Odd since I have always gotten the info at least a few hours prior to check-in. Also, I’ve never had to ask about it. Owners have always communicated with me first.
We arrived a minute or two after check-in time and had no entry time. I waited another couple of minutes. Then reached. Owner said she would check with whomever was supposed to send us the information.
Another 5 minutes later with no more communication from the owner, we received the electronic key.
Disappointing all around.