2/10 Terrible
Genabelle n.
20 Aug 2023
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
VERY DISAPPOINTED
I am very disappointed overall in my rental stay. First of all the master bed frame was broken from the very start we got there so we had to sleep uncomfortably crooked on a bed that was broken. The shower curtain in the master bedroom was broken and on the bathroom floor and we tried to put it up but it kept falling and wouldn't stay. There were kitchen Utensils and tools that were broken such as the can opener. The first night we were there the guest bathroom in the hallway was cloggedso we had only one working toilet for the first night.And then the following day on Saturday an hour we were supposed to have the party the other toilet was flooded and clogged as well and dirty water was rising and coming out from the drain in both showers. There was water coming out so much that it started coming into the hallway partially. So from 11am-6pm we had no working bathrooms and all of my party guests had to leave and come back inconveniently just to use the restroom. Then when we tried to check out and leave there was no instructions how to lock the door and I tried to call the owner to ask how but no answer at all so my husband had to jump the back gate in order to have the house locked. These are all things that should have not occurred in any average rental and my family and I are very displeased.
Genabelle n.
Stayed 2 nights in Aug 2023