I specifically booked a place that advertised that it has a hot tub and grill and this place didn’t have either of those amenities and the WiFi wouldn’t let us connect. I reached out to Vrbo to communicate this issue and received no help just a wait of my time. Spent over an hour on the phone with them ( 20 minutes on hold, fighting the language barrier with the call center in India, helping them understand that my time zone was different then theirs, then sending pictures of a backyard that didn’t have a grill or hot tub. After doing everything they asked of me we sat in silence as the women didn’t know what to do next. I asked her to call me back with the resolution so I could get off the phone and have dinner with my family. Never to hear from VRBO again..
Outside of that. The furnace filter severely needs replaced and the place smells like BO and animal pee that they try to cover up with febreze