4/10 Poor
Roger P.
4 Mar 2024
Liked: Location
Disliked: Cleanliness, check-in, communication
Disaster- Physically and Emotionally
We were extremely disappointed with the overall experience. We paid way too much money to have all the things wrong that we encountered at this property and with the Managing Agent. We encountered- 33 different Issues. 17 light bulbs burned out throughout house. Dangerous situation drain cover in Master bedroom had no screws and slid when stepped on Tenant went to Home Depot bought screws and installed. House rules stated not to mess with WIFI or Security Cameras. This caused major emotional distress when we found an Active black wire sticking out of Master Bedroom ceiling fan- turned out to be Improper installation-Maintenance moved RF wire under housing. Black device in family room at ceiling vault- looked like camera-Maintenance removed speaker and wires. Sharp Screws were sticking up in the bottom of the kitchen cabinet-Maintenance cut them off. Blue sectional sofa was assembled improperly- could have resulted in injury-
Place mats were found in wash machine-Removed from washer and left on dryer-did not use. 4 bath towels found in second bedroom closet, otherwise only beach towels. Purchased own towels. Door off track in 3rd bdrm closet. Fan blade hit cabinet door- potential danger in 2nd bdrm. Door to Laundry room-hinges hanging and missing screws hit doorframe. Front door handle broken. Dining room table had food in grooves/slits between wood- had to get table cloth to cover it. BBQ grill was left dirty. Outdoor cushions had mold. etc. etc.
Roger P.
Stayed 28 nights in Feb 2024
