First of all, our host Wendy responded quickly to all messages leading up to and during our stay. She sent us the door code and address the day before. She kept us informed when the city had to do a 15 minute black out due to extreme cold temperatures while we were there. She also put up a christmas tree for us when I asked! The cabin was very clean, everything looked newer/updated, and was in good working condition. We didn't realize from the listing, but it's actually a 2 story, built into the side of a mountain. You walk into the first level and that's the living area, kitchen and one bedroom w/attached bathroom. There is a porch on that level that has the hot tub, an outdoor table, and grill as well as a larger trash can to empty house trash into- which was so convenient since we stayed 9 days. We only had to walk trash to the dumpster a couple of times, not every time we took out the kitchen can. The next level you walk downstairs to get to. Its the game room (that has the bunk bed in too), another bedroom with attached full bath, a laundry room washer and dryer, and a half bath. This level has another porch that has corn hole and rocking chairs. There are smart tvs in the living room, game room, and both bedrooms, 4 total. Internet worked great, even with people on tablets, switches, and streaming several places all at once. My kids had a blast with the board games, pool table, air hockey, corn hole, arcade games and jacuzzi! She had everything we needed already there- broom/dustpan, vacuum, coffer maker and coffee packets, dishwasher tabs, laundry pods, extra trash bags, hair dryer, plenty of towels, extra pillows and blankets- you name it she thought of it. The check out list was extremely simple- take out the trash, load the dishwasher, and leave used towels on the bathroom floor. Overall, a fabulous Tennessee Christmas stay that I would 100% recommend to anyone!