10/10 Excellent
Susan C.
11 Apr 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
The Good, the Bad and the Ugly
Good - We were there for the once in a lifetime total eclipse experience and were not disappointed. The house and views were incredible. The town of Hot Springs is charming and the people were incredibly friendly.
Bad - There was no internet even though advertised, we needed access for work and school assignments. This was a real hardship, relying on personal hotspots was iffy at best. I’m a retired LAN Analyst and my family members are all very savvy tech users. This was not user error, this was host error.
We decided to do all the cooking in house. For such a high price place the kitchen utensils and pots and pans were yard sale quality.
The house has so many light switches, labels or a layout would be helpful. Shutting off all lights and fans as a check-out requirement is challenging.
The towel supply is skimpy.
Ugly - 10 AM check-out. Beds must be stripped and linens deposited in the laundry room, the lights and fans shut off and all the dirty dishes washed or loaded into the dishwasher. With a group of 9 people the 2+ hour cycle dishwasher was inadequate to be able to do all the breakfast dishes on departure day. We washed several loads by hand. Only 3 dishwasher pods for 3 day stay. The towel supply might not have been a “bad” issue had we not been searching for extra towels. During the quest we found a vomit soaked rug under the sink in the biggest suite upstairs. The smell was overwhelming, don’t know how this got missed, we left it for the cleaning crew.
Susan C.
Stayed 3 nights in Apr 2024
