2/10 Terrible
Jeannine T.
30 June 2024
Disliked: Cleanliness, check-in, communication, listing accuracy
Inaccurate website description
While the host did mention in a personal communication that other people might be staying at this location later in the week, the listing did not actually state that this is a shared housing with other people in other rooms or that the host lived there. Therefore this was disorienting. Upon entering I saw that the window screen in the entry way was ripped and blowing in the breeze. The kitchen floor had dirt in various places. There was clutter in the kitchen, living room and eating table. It was a noisy street with cars driving by quite a lot and they could be heard within the house. The host texted me telling me that someone was coming to clean the house while I was going to be there. The loft I was set to stay in was incredibly hot. There were no instructions for how to cool it down. The landscaping was unkept. When the host arrived, we discussed a refund and while I thought we had come to some understanding of that agreement, the email I received regarding the amount of the refund was significantly less than what we had discussed. My suggestion is to be clear and congruent with the listing description and photos with those who are staying there.
Jeannine T.
Stayed 4 nights in Jun 2024
