6/10 Okay
Peter P.
4 June 2024
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in
Rosemary Beach
Overall impression was good. Enjoyed the property and the Rosemary Beach community.
Room: exception was the room door that would not close easily as the guest had to pull hard to secure the door...CODE VIOLATION. There was a note on the door explaining to pull hard...guess it was placed on by the cleaning crew?
Initial communications with property manager was good, however reaching them for information on amenities (golf, boat excursions, etc) was a challenge. It seems when you called the provided number, you were switched to another number (not provided in advance). When you did finally reach the "right person", information was scanty. In addition, phone messages were left, but no return until I tried again. Suggest an information sheet is provided with golf course numbers, etc in advance of arrival AND a map of the property/parking is provided in advance. Better information is needed.
Beaches that we were told to use where over crowded with vendor beach chairs and umbrellas, which no one really used...little space available for those with their own gear. Good alternative for those with the need for space is nearby Henderson State Park.
One more...get rid of the wristbands...no one checks if you're using it, anyone can ride the provided shuttle carts and pool/beach use. The "reservation" person is the only person who cares.
Again...enjoyed the property, less the challenge with the door and commutations. Thank you.
Peter P.
Stayed 4 nights in May 2024