2/10 Terrible
Heather K.
15 June 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
RUN!
1st floor ALL stairs no elevator with disabled family and myself. The condo was dusty with alot of water damage and spots in floor were giving way. Listing said washer and dryer in unit, NO coin shared laundry AND we had to wash THEIR towels we had 6 people thats all they gave us plus 2 extra and the amount we spent to get the place and had to wash the towels there with more of my money, went through vacasa i DONT recommend them, we was there a week they said they'd bring more towels and didnt do it. Found 3 roaches while there 2 dead one alive. The showers are dated with scum on the fixtures. I had to come in and clean everything before we could bring anything inside. The couch behind the feather down pillows was sticky there was feathers from it everywhere. No tv in one of the rooms which is hard when you use one to fall asleep with. Beds where hard and very noisy as well, ran out of toilet paper and trash bags had to go buy those as well. Super upset and disappointed we will never go through another vacasa listing again!!
Heather K.
Stayed 7 nights in Jun 2024