Bourbon Hollow-Heart of Gatlinburg! Hot Tub, Pool, & Game Room!

Getaways by PCB Retreats offers over $560 in free activities with each stay!

Guest Favorite in 2024! Welcome to Bourbon Hollow Lodge, a luxury 5BR, 3BA cabin nestled between Pigeon Forge & Gatlinburg—just 10 minutes to both! Enjoy a seasonally heated pool, year-round hot tub, fire pit, & fenced-in wraparound deck. Two king suites feature fireplaces, while others open onto the pool deck. Plus, a game room, basketball court, swing set, & $560+ in free activities! The perfect escape for relaxation, adventure, & unforgettable memories!

Min age to book: 21, no exceptions. Dog-friendly w/ a fee.

LOCATION, LOCATION, LOCATION!
Time to Downtown Gatlinburg: 5 minutes
Time to Pigeon Forge: 7-10 minutes
Time to Dollywood: 15-20 minutes

Home layout is as follows:
-King Bedroom #1 w/ Triple Bunk & Attached Full Bathroom (Walk-In Shower)
-King Bedroom #2 w/ Private Gas Fireplace
-King Bedroom #3 w/ Private Electric Fireplace
-King Bedroom #4 w/ Cabin-Style Twin Bed
-Bedroom #5 w/ Twin/Twin Bunk

Bathrooms
2 Full Bathrooms w/ Walk-In Showers
1 Full Bathroom w/ Tub/Shower Combo


AMENITIES INCLUDE:
*sample size shampoo/soap in bathroom
*2 rolls of toilet paper/bathroom to get you started
*1 roll of paper towel in the kitchen to get you started
*handful of dish detergent pods & laundry pods to get you started
*cleaning supplies (disinfectant spray, dish soap, cleaning wipes, etc)
*smart TVs — just sign in to your personal streaming services & watch, or use local Roku channels (cable not included)

Parking accommodation: 6-7 cars in driveway and under carport

We are pet/dog ONLY friendly with a $100 pet fee. No breed/size restrictions.

Guest must fill out portal sent via a link after booking to receive door code.
Door code will NOT activate until 4pm unless approved and changed by management.

Guests can access the entire home except for locked owner's closets.

We are available to message/call during guest stays; however, we are not available in person. In the event of an emergency, we will arrange for a qualified professional to assist.

Neighborhood is quiet & residential, tucked into the mountains above Gatlinburg. Guests will enjoy plenty of privacy.

Guests are reminded that the home is in the Smoky Mountains and bears, turkeys, and other wildlife actively roam the area. Please be aware of your surroundings at all times & use caution with pets & children.

**FREE ACTIVITIES!
Getaways by PCB Retreats prides itself in providing you the best experience during your stay. As a thank you for staying with us you will receive complimentary admissions to popular local attractions every day. These can be redeemed after booking on our easy-to-use activity site powered by Xplorie that includes local activity information and quick access to our live Destination Guides who can book your activities and answer any questions you may have. The following activities include ONE FREE ADULT ADMISSION per activity per day:

*Alcatraz East Crime Museum
*Anakeesta
*Beyond the Lens!
*Dollywood Theme Park
*Wonderworks

Available for stays ranging from 1 night to 28 nights.

**HOT TUB:
Hot tub is available year-round.
Guests found tampering with the hot tub equipment or destruction in any way are subject to immediate termination of their stay AND/OR a hot tub drain and full service fee.

Please note: while it is highly unlikely that there are issues with the hot tub, it is a possibility and there is no guarantee. Additionally, excessive rain/exposure to outside elements causes chemicals to be knocked off balance. By booking this home, you are acknowledging these statements.**

**POOL:
Pool is heated for a fee from March - October with a 3 day minimum.

3-4 nights: $125/day
5-6 nights: $100/day
7+ nights: $75/day

Guests may NOT, at any time, tamper with the pool equipment including adjusting temperature / spa settings. This is considered breaking house rules and can and will damage equipment. If a guest is found doing so at any time during their stay, this is grounds for immediate termination of the stay with no refund. Temperature is monitored and controlled via Wi-Fi.

Please note: while it is highly unlikely that there are issues with the pool heater, it is a possibility and there is no guarantee. Additionally, excessive rain causes pool chemicals to be knocked off balance. Pool MUST be serviced at least once per week. Please do not be alarmed if pool maintenance comes by during your stay. By booking this home, you are acknowledging these statements.**
No smoking inside the home.
No events/parties allowed.
No outside guests allowed at any time.
Children must never be left unattended.
Pets OK with fee (must be paid) but are not allowed in the home alone without being in a crate/kennel. Guests are expected to pick up messes from pets.

Rental Agreement Terms & Conditions

Introduction:
This document outlines the terms and conditions applicable when booking and staying at our rental property. By proceeding with the booking, you acknowledge and agree to abide by these conditions, including all property-specific rules.

As an equal opportunity company, we firmly adhere to a policy of non-discrimination. We welcome all guests without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our commitment to inclusivity and equality ensures a welcoming and respectful environment for everyone.

Renter Requirements:
- The primary renter must adhere to the age requirements as advertised on the booking platform at the time of booking.
- The primary renter (named Guest) is responsible for all communications regarding the reservation, cancellation, and damage policies, and must by law be present the entirety of the stay. Other guests (invitees) are not party to these discussions.

Property Damage Protection Policy:
- Damages must be reported to the property owner within 12 hours of occurrence to be covered by the Property Damage Waiver. All reservations are covered up to $1,500 in damage (read the Waivo disclaimer at the end of this document for more information). Please note: this is NOT trip insurance. All guests and travelers are advised to purchase a trip insurance policy.

Check-In & Check-Out:
- Check-in: 4:00 PM local time on arrival date.
- Check-out: 10:00 AM local time on departure date.
- Early check-in requests are subject to availability and are never guaranteed.

Damages:
- Immediate reporting of damages to the property during your stay is required. Photo and video documentation is provided to the property management company before and after each reservation to ensure fairness and honesty.
- Guests are liable for repair/replacement costs exceeding deposit or Property Damage Waiver Fee.

Eviction Policy:
- Unlawful activities, damage to the property, excessive noise, or breach of agreement terms can lead to eviction without refund or deposit return. Additional charges may apply for damages discovered post-eviction.

Lost Items:
- The Owner is not responsible for lost, stolen, or left-behind items. Efforts will be made to return found items upon request, with shipping costs covered by the guest.

Maintenance:
Report maintenance issues or discrepancies immediately. If any are found after arrival, they should be reported within 2 hours of arrival. Normal wear and tear are not considered maintenance issues.
Please DO NOT spam the host or property manager with photos of items that are normal wear and tear.
The management may enter the property for maintenance or inspection.
After-hours emergencies should be reported via our business line.

Housekeeping/Cleaning:
Report any cleaning issues or missing linens upon check-in, or within 2 hours of arrival.
The home comes equipped with essentials for a starter pack; replenishing supplies is the guest's responsibility.
Promptly report any missing items in the property as soon as they are noticed, rather than waiting until the end of the stay. Failure to inform us in a timely manner is considered negligence on the part of the guest. Prompt reporting allows us to address and rectify any issues quickly, ensuring a pleasant and comfortable stay for all guests.

Cancellation Policy:
The cancellation policy for your booking is determined by the platform through which you made your reservation. To provide you with peace of mind, we strongly recommend purchasing a separate trip insurance policy. This ensures coverage in the event that unforeseen circumstances require you to cancel your stay. Please review the specific cancellation policy on your booking platform for detailed information and remember that we uphold the cancellation policy in place at the time of booking.

Harassment Policy:
We maintain a strict policy against harassment in any form. Abusive, threatening, harassing, violent, hostile, or inappropriate language towards our staff, servicers, vendors, or other guests is not tolerated under any circumstances. Failure to adhere to this policy may result in the immediate termination of your stay without a refund and is considered a breach of the rental agreement. We are committed to providing a safe, respectful environment for all guests and staff, and we appreciate your cooperation in upholding these standards.

WiFi/Internet/TV:
- Internet services are provided subject to availability.
- The WiFi password is available in your check-in instructions, your guest portal, and the Touch Stay Guide at all times.

Bunk Beds & Sleeper Sofas:
Top bunk beds are for children under 100 pounds. Safety instructions for bunk bed use must be followed.
Sleeper sofas sleep 2 people maximum.

Stairs:
- Stairs are maintained regularly. Guests use stairs at their own risk.

No Smoking or Open Flames: